Privacy Policy

Welcome to **LIVSTO**! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application, website, and related services.  

---

# **1. Information We Collect**  

We collect different types of information to provide and improve our services:  

### **a) Information You Provide to Us:**  

- **Personal Information**: When you register, we collect details such as your name, email address, phone number, shipping address, and payment details.  

- **Profile Information**: If you are an influencer or seller, we may collect business details, social media links, and product listings.  

- **Customer Support Requests**: When you contact us for support, we may collect your communication details.  

### **b) Information We Collect Automatically:**  

- **Device Information**: We collect details like device type, operating system, and IP address.  

- **Usage Data**: We track how you interact with our app, including clicks, pages viewed, and time spent on the platform.  

- **Location Data**: With your permission, we may collect approximate location details to improve your shopping experience.  

- **Cookies & Tracking Technologies**: We use cookies and similar technologies to enhance functionality and analyze user behavior.  

### **c) Information from Third Parties:**  

- If you log in via Google, Facebook, or Apple, we may receive your profile data.  

- If you purchase via third-party payment providers, we may receive transaction details.  

---

## **2. How We Use Your Information**  

We use your information to:  

✅ Provide and enhance our live shopping experience.  

✅ Process transactions and ensure secure payments.  

✅ Improve customer support and respond to inquiries.  

✅ Personalize recommendations and marketing.  

✅ Prevent fraud and ensure platform security.  

✅ Comply with legal obligations.  

---

## **3. How We Share Your Information**  

We **do not** sell your personal information. However, we may share it with:  

- **Delivery Partners**: To fulfill your orders.  

- **Payment Providers**: To process transactions securely.  

- **Marketing Partners**: To send relevant offers and promotions (with your consent).  

- **Legal Authorities**: If required by law or to protect our rights.  

---

## **4. Data Security**  

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure. Please keep your account credentials safe.  

---

## **5. Your Privacy Rights**  

You have the right to:  

🔹 Access, update, or delete your personal information.  

🔹 Opt-out of marketing emails.  

🔹 Withdraw consent for data collection (some services may be restricted if consent is withdrawn).  

To exercise your rights, contact us at [email protected]  

---

## **6. Third-Party Links & Services**  

LIVSTO may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before sharing information.  

---

## **7. Children's Privacy**  

LIVSTO is not intended for users under **18 years** of age. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.  

---

## **8. Changes to This Privacy Policy**  

We may update this policy periodically. Any changes will be notified via app updates or email. Please review the policy regularly.  

---

## **9. Contact Us**  

For any privacy-related concerns or inquiries, reach out to us:  

📧 **Email:** [email protected]  

📍 **Address:** C/O RAM BILLAS GUPTA, MANDI, TARAORI 132116, KARNAL, HARYANA

---